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What’s New in Schoox? A Look at Our Most Recent Platform Updates

05 October 2022

5 Min Read

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Here at Schoox, we love flexing our innovation skills to help our customers make learning easy, accessible, and fun while adapting to whatever the world throws their way. As we head into a new season, let’s look back at some notable ways we made Schoox better for training managers, admins, and learners. See below for a recap of some important product updates from Q3 2022. 

New Content Library Options 

Secure and organized content delivery is essential to a dependable LMS, but it isn’t always so straightforward. Different groups of learners often require different types of content to work toward their goals. Businesses may also need to restrict access to classified information like formulas or competitive intelligence but ensure it’s readily available to the employees who need it.  

It’s easy to create robust libraries full of videos, documents, presentations, instructor-led courses, third-party content, and more in Schoox. What makes Schoox so unique is how well you can organize all that content and maintain granular control over who has access to different subsets of it. 

We recently added a new option to further categorize content library items. Admins and managers may now create and assign content to specific subcategories, creating a third layer of organization in the content library. Each item may now be classified as follows: 

  • Section: Sales Training 
  • Category: Improving Communication 
  • Sub-Category: Written Communication Skills 

User permissions to access content are now configurable at the section, category, or sub-category level. In the example above, an entire regional sales team might have access to the “Improving Communication” category, but perhaps only a fraction of that team needs access to the subcategory, “Written Communication Skills.”

Here’s a look at how content library items appear in search once categorized. 

API Webhooks 

API calls are one way software platforms communicate and share data, and they’re critical to successful system integrations. Companies often need their LMS to “talk“ to other systems for it to be truly useful. For example, a restaurant experiencing high turnover might need its LMS to automatically assign courses to new employees when they’re added to an HRIS, or a manufacturing company may want to connect completed coursework and certifications with software that tracks compliance. 

Although they’re useful, API calls are asynchronous, which means they must happen frequently to keep data up to date. Webhooks, on the other hand, deliver information from one platform to another as it happens. 

Webhooks are now available to push data from Schoox to a third-party application (like a company website) in real-time. This can be useful to deliver pertinent or time-sensitive information in high-impact environments, or simply ensure everyone is on the same page. A company might want to use webhooks to refresh their internal employee website with newly available courses as soon as they’re added, or let employees know of changes in leaderboard status or other gamification features.  

Automated Rules Dashboard 

One of the biggest benefits of an LMS is the ability to automate course assignments, event enrollments, and other learning activities. For example, an automated rule might trigger a new course assignment once a learner has completed a prerequisite course or earned a particular certificate. This eliminates a major administrative hurdle for L&D professionals who would otherwise have to spend a good chunk of their time manually assigning and tracking enrollments for individual users. 

We created a new Automated Rules Dashboard where admins and managers will now see a quick view of all the automated rules they’ve assigned to different groups of learners. We also added new preconfigured automated rules options which can easily be activated by admins or managers for a more intuitive and seamless learner experience. 

Schoox is designed for how humans actually learn. We’re always enhancing our platform so organizations and their employees can get the most value from their knowledge bases to get more done. To see Schoox in action for yourself, check out this demo. 

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