The 2026 ISG Future Workplace Summit is being hosted in New York City and brings together HR executives and technology leaders to discuss operating models, talent strategies and employee experiences for the AI-enabled workplace.
Gord Zeilstra, Chief Revenue Officer, at Schoox will present a session titled: “The Speed of AI Is the Speed of Your Frontline. Most Enterprises Aren’t Built to Deliver It.” This session highlights one of the barriers preventing organizations realizing the full value of AI. Leaders are trying to extract returns from AI investment without making the parallel investment in human capability. With the rate of operational change accelerating that acceleration itself requires learning-as-infrastructure to keep pace. AI doesn’t just demand more capability — it compounds the rate at which capability needs to be rebuilt.