Privacy & Security
Keeping learners, data, and content secure
Safeguard your private information with proven, industry-standard tools and best practices to protect your business and all your users.
Award-Winning Workplace Learning Platform
Identity Management
Simplify and secure access
Increase security while simplifying the login experience for learners with connectivity between Schoox and single sign-on (SSO) providers for seamless identity management.
- Okta, Microsoft AD FS, and Microsoft Azure (SSO)
- Support for any SAML-compliant identity provider
- User management and customizable permissions
Compliance
Keeping you above board
Schoox is audited annually and certified by multiple third parties on the confidentiality, security, and information integrity of the Schoox application through independent SOC 2 and ISO Audit Teams.
- SOC 2 Type 2 Compliance
- Annual independent third-party application security testing
Data Privacy
Guard data from prying eyes
As a data processor, Schoox does not own or control any of your customer data. Schoox will never sell or share customer data with third parties, and we are fully compliant with all global and local data regulations, including GDPR and CCPA. We support the EU SCC requirements in full. Schoox maintains the following certifications and supporting processes:
- General Data Protection Regulation (GDPR)
- California Privacy Rights Act (CPRA, formerly CCPA)
- Privacy Shield Frameworks (EU-U.S. and Swiss-U.S.)
- European Union Standard Contractual Clauses (EU-SCC)
- Standard Data Processing Agreements (DPAs) with customers and vendors
Features
Secure workplace learning
Our product, engineering, and security teams use industry standard and recognized security tools and practices to build, secure, and maintain Schoox so that you can use the application without worry.
Application security testing
Internal and third parties conduct regular application security testing (for business logic, infrastructure, and security laws).
Web application firewall
Industry-leading web application security protection monitors, filters, and blocks threats using Cloudflare WAF and CDN.
Encrypted communication
All data is secured in transit using HTTPS over TLS encryption to secure communication between the Schoox web server and web browsers.
Secure data storage
All data is encrypted at rest using industry-standard 256-bit AES encryption.
Global storage and delivery
Diversified hosting options support all privacy and global requirements through mutually exclusive environments in the U.S. and U.K.
Durability and backups
AWS multi-zone redundancy secures against major disruptions; full backups are run daily, encrypted, and secured for full recovery.
Physical security
Hosting with AWS provides full physical and environmental security, with 24×7 staffing, video surveillance, and secure access authorization.
Internal data security
Annual security awareness and phishing training is required for all Schoox employees and contractors.
Benefits
Worry-free workplace learning
Let us worry about application security and data protection for you.
Protect your learners
With Schoox, you can support learning for the extended enterprise of employees, customers, and partners. We follow best practices in application security to keep all your learners safe.
Protect your data
By leveraging Amazon Web Services (AWS), Schoox offers best-in-class online and physical security, 99.999999999% (11 nines) of durability, and 99.99% availability.
“The integration of our LMS with State Food Safety has created a seamless workflow, improving overall operational efficiency.”
Explore All Success Stories
Featured privacy and security resources
Check out these insights to learn more about how our LMS takes privacy and security to the next level.
Frequently Asked Questions
What is Amazon Web Services (AWS)?
AWS is the cloud computing platform that hosts Schoox LMS. Schoox has been a full alliance partner of AWS since 2012.
What is HTTPS?
Hypertext Transfer Protocol Secure (HTTPS) is a secure way to send data between a web server and a web browser. Transport Layer Security (TLS) provides privacy and data security for internet communications. Communication between learners and the Schoox application is secured through HTTPS over TLS.
What is data durability?
Durability measures the likelihood of data loss over time. Cloud computing platforms like AWS claim 11 nines of durability (99.999999999%), which is a mathematical way of saying, “if you store one million data objects for 10 million years, you would expect to lose a single object.” Simply put, your data is safe and secure.
Serious about LMS Privacy and Security?
At Schoox, we’re serious about privacy and security too. We’re committed to ensuring your data and content always remain secure.
