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Video Success Story: Tropical Smoothie Cafe

Tropical Smoothie Café, LLC (TSC) is the franchisor of the Tropical Smoothie Cafe® quick-service restaurant system. TSC uses the Schoox LMS platform to make training materials available to its franchisees so they can train their cafe crew members and other employees.

TSC’s learning and development team decided to move from paper-based training to digital learning to better serve nearly 1,400 franchised locations across the United States.

Each year, TSC opens as many as 100 or more locations and relies heavily on training to ensure their success.

TSC began a search for a learning management system (LMS) that was intuitive and easy to use and would support video and Interactive learning. They also wanted a solution that offered social features to encourage collaboration across their extended enterprise and enhance the learning experience.

In Schoox, TSC found a learning partner with a system powerful enough to support onboarding and distribute essential training on new menu items and promotions—yet easy for administrators, managers, and crew members to navigate.

Now, The Blend, TSC’s learning program, powered by Schoox, delivers training, provides full visibility into learner progress, and measures learner skills for nearly 19,000 team members across the organization.