66% of young restaurant workers say employers aren’t training them right — Here’s the fix.

Sandra Moran, Chief Marketing Officer at Schoox, shares her views on frontline restaurant training with Fast Casual in this article about a recent Schoox survey on young workers’ training experiences. The survey found that many frontline restaurant, retail and hospitality workers feel their employers aren’t providing the training they need to succeed, even as a majority say the training they do receive is relevant to their roles. Sandra discusses why traditional training programs often fall short for restaurant teams and how accessible, role-specific learning can help workers build practical skills while advancing their personal development goals. She emphasizes that skills development should be tied to business impact, pointing to employee performance, retention and internal promotions as the true measures of whether training is working. The article underscores how purposeful learning and development can be a meaningful driver of employee retention in an industry that continues to face high turnover.