Faces of HR: How Serah Morrissey Built a Culture of Joy at Schoox

Serah Morrissey, Senior Director of People & Culture at Schoox, recently connected with HR Daily Advisor as part of its Faces of HR series, sharing her career journey from hospitality HR leadership to helping shape Schoox’s people-first culture. In the interview, Serah discusses how her frontline experience influenced her approach to workforce development, employee engagement, and leadership. She highlights the importance of building cultures rooted in trust, empowerment, and continuous growth while maintaining a strong connection to business outcomes. The feature showcases how Schoox applies the same people-centered principles internally that it helps organizations deliver to frontline workforces around the world.