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They Learn, You Win—From Burnout to Breakthrough: Biscuitville’s Secret Formula

Training in the restaurant industry isn’t just about teaching new skills—it’s about creating a culture of growth and retention. 

In this episode, David chats with Kailey Skinner and Aku Patel from Biscuitville to explore how their innovative training program is reshaping the way employees are developed and promoted. From reducing workplace injuries to increasing guest satisfaction, their strategic use of technology and internal promotions has made a huge impact. We discover how their bold approach is setting a new standard for the industry—and how you can apply these lessons to your own business.

Join us as we discuss:

  • The role of technology in transforming training programs
  • How internal promotions lead to better employee retention
  • Strategies to improve food safety and reduce workplace incidents
  • The future of training at Biscuit Ville and beyond

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About the Host

David Wentworth Headshot

David Wentworth, Schoox

David is the VP, Learning & Talent Development Platform Evangelist at Schoox. He brings more than a decade of knowledge to the company, including a deep understanding of the workplace technology industry, with an emphasis on learning and development.