When we hear “frontline worker,” we often picture customer service reps, restaurant staff, and retail associates—but what about the manufacturing, warehouse, and production teams who make everything possible behind the scenes?
These unsung frontline heroes may not face customers, but they are critical to an organization’s success. They are also, more often than not, underserved in L&D initiatives. It’s a missed opportunity that forward-thinking companies are now racing to correct.
Watch Fiona Leteney, Senior Analyst at Fosway Group, and David Wentworth, VP, Platform Evangelist at Schoox, as they discuss how to energize, engage, and elevate this essential, deskless workforce.
In this webinar, they discuss:
- Challenges of the deskless worker
- Strategies for frontline staff development
- How to leverage technology for this unique audience
