July 10, 2025
3 Min. Read
Family Entertainment Centers (FECs) aren’t just places for fun—they’re complex operations grappling with unique challenges. From staffing shortages to rising costs, their ability to deliver memorable experiences hinges on one major factor: employee performance.
How can FECs consistently equip their teams to thrive in a fast-paced, ever-evolving landscape? The answer lies in transforming employee training with a powerful Learning Management System (LMS). And not just any LMS, but an all-in-one platform like Schoox.
Let’s unpack why your FEC desperately needs a training transformation and the risks of holding off.
Top challenges FECs face in 2025
Family Entertainment Centers face some fundamental challenges: high turnover, soaring costs, and the need to deliver consistent training across distributed, hourly workforces while managing tight operational margins. These persistent challenges directly threaten profitability and guest satisfaction. Failing to address them exposes FECs to significant risks, including inconsistent customer experiences that can damage brand reputation, increased legal and insurance liabilities, and declining revenue.
Schoox addresses this complexity through an AI-driven learning platform built for frontline employees in mobile-first environments. Rather than treating training as an operational expense, our platform enables FECs to build competency among their frontline employees in critical areas like safety, regulatory compliance, and customer service—all while reducing direct training costs and operational risks.
The risk of sitting on the sidelines
Here’s the truth: NOT addressing these challenges—whether through better training, streamlined operations, or employee engagement—could spell disaster for your FEC. The combination of high employee attrition, spiraling expenses, and unmet customer expectations is a recipe for losing business to the competition.
The solution isn’t complicated: implementing an LMS explicitly designed for dynamic, on-the-go environments like FECs can turn your biggest headaches into strategic advantages.
How Schoox transforms FEC training
Schoox is a game-changer built for industries like yours, where training is critical to every aspect of performance and customer delight. It’s the best learning management system for employee training because it solves the exact challenges FECs often face:
1. Mobile-First Training for Frontline Employees
Your team isn’t sitting at desks. They’re running from game stations to snack bars to customer service counters. Schoox’s native mobile app brings learning wherever needed, straight into your employees’ hands. Training sessions, on-the-spot refreshers via microlearning, and safety protocols are accessible anytime, anywhere, drastically improving adoption.
2. Bulletproof Compliance and Safety
Whether training employees to handle trampoline injuries or operate high-speed go-karts, Schoox ensures compliance is more than a checkbox. It’s a “digital paper trail” that tracks training participation and assessments, protecting your business in case of liability claims while potentially reducing insurance premiums.
3. Standardized Yet Flexible Training for Multiple Locations
Franchise operations? No problem. Schoox allows you to enforce consistency in training across locations while maintaining flexibility for local adaptations.
4. Fast and Seamless Onboarding
FECs depend heavily on seasonal staff. Schoox offers tools to onboard them quickly and effectively ensure safety for all, saving precious time during peak seasons.
5. Multilingual Support for a Diverse Workforce
With valued employees from all over the world, FECs need an LMS with multilingual functionality to ensure every employee gets the same high-quality training experience in their preferred language.
Case in point: Altitude Trampoline Park’s success
Altitude Trampoline Park’s investment in Schoox yielded real, measurable results:
- 37% reduction in overall training costs.
- Up to 50% fewer insurance claims.
- 36% increase in employee retention.
- 9.5% boost in sales.
What drove this success? Mobile-accessible training, better onboarding, and stronger compliance. Altitude didn’t just save money with Schoox—they built a stronger, happier workforce that generated more revenue.
It’s not just Altitude. Schoox delivers results across similar industries:
- $200k saved by consolidating training platforms.
- 75% reduction in time to launch new courses.
- 10% increase in sales due to better-trained employees.
It’s time to act
Every day you wait to upgrade your training is a missed opportunity to save money, retain top talent, and ensure your FEC is ready for growth. Investing in an LMS is the key to staying competitive and running a safer, more profitable operation.
But don’t just take our word for it. Hear from football champion and Super Bowl MVP Drew Brees about why he selected Schoox to train employees at every location of his growing family entertainment center enterprise, Surge Entertainment by Drew Brees. Watch his take here!
