The Community Built for Learning Leaders
Connect with fellow professionals, share best practices, and access our self-service knowledgebase 24x365.
Why Community Matters
Great learning doesn’t stop with technology — it thrives through collaboration. The Schoox Customer Community is where learning and development leaders, HR professionals, and frontline managers come together to share best practices, ideas, and real-world experiences.
Whether you’re looking for insights on engaging frontline employees, driving adoption, or proving ROI, our community offers a peer-to-peer learning environment that supports you along every step of your journey.
A Place for Peer-to-Peer Learning
Our community is more than a forum — it’s a network of learning professionals committed to driving better outcomes.
- Best Practice Sharing: Discover how peers solve challenges in your industry or across industries and other learning environments.
- Collaboration Opportunities: Exchange ideas with other Schoox customers working to impact their organizations.
- Events & Webinars: Join exclusive sessions hosted by Schoox experts and customer leaders.
Always-On Knowledgebase
For quick answers, the Schoox Knowledgebase is your always-available resource center.
- Step-by-Step Guides: Detailed instructions for administrators and learning teams.
- Troubleshooting Articles: Self-service support for common technical questions.
- Integration Resources: How-to content for HRIS, CRM, and SSO setup.
- Continuous Updates: Articles provide insights on new features and customer feedback.
With the knowledgebase, your team can solve issues faster and spend more time focusing on what matters — training your workforce.
How Community & Knowledgebase Work Together
Our community and knowledgebase are designed to complement one another:
- Learn from Peers: Insights from other customers feed back into community discussions.
- Document Best Practices: Common solutions and tips become permanent resources in the knowledgebase.
- Collaborate with Experts: Schoox moderators and Customer Success Managers join discussions to provide guidance.
Why The Schoox Community is Different
Unlike traditional LMS vendors that limit you to static documentation, Schoox offers a dynamic, professional network plus self-service resources.
Real-Time Collaboration
Exchange ideas with peers across industries.
Practical Focus
Learn from others tackling frontline and complex organizational challenges.
Self-Service Confidence
Find your own answers quickly with a searchable knowledgebase.
Outcome-Driven Support
Resources and collaboration tied to improving adoption, engagement, and ROI.
Frequently Asked Questions
What is the Schoox Customer Community?
It’s an online community where learning professionals connect to share best practices, collaborate, and get advice on maximizing the use of the Schoox platform.
What is included in the knowledgebase?
The Schoox knowledgebase includes how-to guides, checklists, troubleshooting articles, integration resources, and best practices curated by experts.
Is the community only for administrators?
No. It’s open to learning leaders, HR professionals, and managers who want to improve training adoption and impact.
How do I access the community?
Customers can join directly through the Schoox customer community platform or request access from their Customer Success Manager.
Become part of something bigger
Join thousands of learning leaders in the Schoox community. Share ideas, solve challenges, and access our LMS knowledgebase anytime, anywhere.
